Legal

Terms of Service

Last updated: 2026-05-10

1. Agreement

By using FairForm ("the Service"), you agree to these Terms of Service. FairForm is operated by The Fair Company ("Fair", "we", "us"). If you do not agree, do not use the Service.

2. The Service

FairForm provides surveys and forms at cost. You can use it through the web app, the API, or the typed SDK. All features are available from your first response — there are no plan tiers or feature gates.

3. Account

You need a Fair account to use FairForm. One account works across all 38 Fair products. You must be 18 or older. You are responsible for activity on your account.

4. Pricing & billing

FairForm is pay-per-use. You add funds to your wallet, and each response draws from your balance at the published rate. Your balance never expires. We bill against your card when your balance runs low if auto-top-up is enabled. No subscription, no minimums, no monthly fee.

5. Refunds

Failed operations are not billed — if a response fails our quality gate, the hold is voided and you are charged $0. For unused wallet balance you can request a refund within 90 days of the last top-up. Email billing@faircompany.ai.

6. Acceptable use

You agree not to use FairForm to:

  • Violate any law or regulation in your jurisdiction
  • Send spam, phishing, or fraudulent content
  • Infringe on the rights of others
  • Reverse-engineer or attempt to bypass our infrastructure
  • Resell the service as your own without permission

7. Termination

You may stop using FairForm at any time — there's nothing to cancel. We may suspend or terminate accounts that violate these terms. We will refund unused balance on termination unless the termination is for cause.

8. Liability

FairForm is provided "as is". To the maximum extent permitted by law, our liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.

9. Changes

We may update these terms. Material changes will be communicated via email at least 30 days before they take effect.

10. Contact

Questions? Email legal@faircompany.ai.